Delhi Metro: Customer satisfaction survey is starting from today, passengers will be able to share their experiences

Delhi Metro: Customer satisfaction survey is starting from today, passengers will be able to share their experiences

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new Delhi. Passengers will be able to share their experiences while traveling in Delhi Metro. Commuters traveling in the Delhi Metro will be able to take part in an online survey from Monday, which will be based on various parameters such as availability, accessibility and safety. Officials gave this information on Sunday.

He told that the Transport Strategy Center of London (TSC London) will conduct the ‘Ninth Online Customer Satisfaction Survey’ which will start from March 28 and will run till May 1. TSC oversees the management of the ‘Communities of Metros’, a multinational collection of metro systems focused on international standards.

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Delhi Metro Rail Corporation i.e. DMRC said in a statement, “The main objective of the survey is to know what passengers think about various aspects of metro operations. In this they can also give suggestions to improve the quality of service.

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One can join this survey by visiting the official website of DMRC. Passengers can give their opinion about the facilities.

Passengers will also be able to give their feedback on all these important aspects of Metro-

>> Availability of Metro Trains
>> Access to Metro
>> Ease or difficulty in using metro services
>> Information before the trip
.>> Information on the go
>> Passenger Facilitation or Customer Care
>> Reliability
>> Relax
>> crowd
>> Security
>> Other Satisfaction Standards

Tags: Delhi Metro, Delhi Metro News, Delhi Metro operations, DMRC



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